Emotions are a rather vague concept but have very specific impacts in life as well as work efficiency and effectiveness in an organization. Emotions can motivate or, conversely, demotivate work. Therefore, a good manager not only needs to identify, control and direct his own emotions but also the emotions of those around him. This is the message shared by Instructor Dao Thi Thu Giang in this lesson.

3 Commonly Confused Concepts: Emotions, Feelings, and Moods

At the beginning of the class, students learn together and clearly distinguish three easily confused concepts: emotions, feelings and moods. “Emotion” is a reaction, a human vibration before the impact of external factors. According to scientific research, this reaction only takes about 6 seconds. Meanwhile, “feeling” is an emotional state created from an emotion, however it happens more consciously because people can choose to continue maintaining or prolonging that emotion or not. Are not!

Distinguishing concepts and naming emotional expressions is one of the ways to help students identify their own emotions and those of those around them. From there, each person has their own appropriate attitude and behavior.

Besides, students also have access to a new concept of emotional management capacity, which is the EI index. EI stands for Emotional Intelligence, often used in the sense of talking about the emotional quotient (EQ) of each individual. This index describes the ability, capacity, skill or self-awareness to identify, evaluate and regulate one's own emotions, those of others, and groups of emotions.

The lesson is not only a session of imparting rich professional knowledge, but also the confidences and sharing of valuable experiences of lecturer Dao Thi Thu Giang herself.

In particular, the class was also extremely exciting and exciting because of the frank and sincere exchanges and discussions of the leaners.
A leader's emotional management skills are not naturally formed. No leader has naturally acquired good emotional management skills. Every achievement requires accumulation and practice for many years. Wishing Alphanam's managers to always be wise, control their emotions and evoke positive emotions for employees.